Shipping Information

Sorella offers FREE SHIPPING in the United States on all standard production orders. Orders are shipped via UPS Ground (or USPS Priority Mail to P.O. Boxes and APO/FPO addresses). If you'd like to receive your purchase quicker, we offer a Six-Business Day Rush Service for an additional charge of $75 ($50 Rush Fee and $25 Overnight Shipping).

International Shipping (Outside of the USA)
Sorella has partnered with a trusted third-party company, FedEx Cross Border, to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and click the orange "Outside the US?" button on the Shopping Cart page. The items will automatically be transferred into a FedEx cart and you'll see shipping options and duties displayed. FedEx will process your payment and guarantee delivery. Rush Shipping is unfortunately not available on international orders.

For your protection, delivery must be accepted and signed for by an adult.

To prevent credit card fraud, we prefer to ship only to the billing address on file for the credit card used. If you wish to have your piece sent to an alternate address, we will ask that you sign the order confirmation email that we send you and fax it to us along with a copy of your driver's license and credit card.

Sorella products are custom made-to-order in our Michigan studio and usually ship within 2 to 4 weeks. The customer agrees not to hold Sorella Jewelry Studio responsible for production delays and agrees a delay does not constitute a right to refund or cancel. Every effort will be made to ship your jewelry as soon as possible. and notification will be made of any delay.